Privacy Policy

Last Updated: 16 August 2026

Global Nest Worldwide respects your privacy and is committed to handling personal information responsibly and securely.

This Privacy Policy explains how we collect, use, store and share information when you visit our website, contact our team, or request assistance with repatriation, funeral, burial, cremation or related services.

1. Information We May Collect

Depending on the assistance you request, we may collect information such as:

Your name
Telephone number and email address
Residential or contact address
Nationality and destination country
Details relating to the deceased
Passport, identification or travel document details
Death certificates and supporting documentation
Embassy, consulate or authority documents
Information required for airline or cargo arrangements
Burial or cremation-related information
Religious or cultural requirements where relevant
Payment and billing information
Messages, enquiries and correspondence with our team

We may also automatically receive limited technical information when you use our website, such as your IP address, browser type, device information and pages visited.

2. How We Collect Information

We may receive information when you:

Submit a website enquiry
Contact us by telephone
Contact us through WhatsApp
Send us an email
Request repatriation or funeral assistance
Provide documents required to manage a case
Communicate with one of our coordinators

We may also receive necessary information from family members, authorized representatives, hospitals, authorities, embassies, airlines or other organizations involved in a case.

3. How We Use Your Information

We use personal information only where reasonably necessary to provide our services and manage your request.

This may include:

Responding to enquiries
Coordinating repatriation arrangements
Arranging burial or cremation assistance
Preparing and checking required documentation
Communicating with embassies and consulates
Coordinating with airlines, cargo providers and funeral service providers
Arranging preparation, transportation and related services
Providing updates to families and authorized representatives
Processing payments and maintaining business records
Meeting legal or regulatory requirements
Improving our website and services
Protecting our website, clients and business from misuse or fraud

4. Sharing Your Information

Repatriation and funeral arrangements may require us to share necessary information with third parties involved in providing the requested service.

These may include:

Government authorities
Embassies and consulates
Airlines and cargo providers
Hospitals and mortuaries
Funeral service providers
Cemeteries and cremation facilities
Transportation providers
Translators and documentation specialists
Payment service providers
Professional advisers
Website, hosting and technology service providers

We aim to share only the information reasonably required for the relevant purpose.

We do not sell personal information to third parties.

5. International Repatriation and Data Transfers

Mortal remains and ash or urn repatriation may involve authorities, airlines, funeral providers or representatives located outside the United Arab Emirates.

Where necessary to arrange an international repatriation, relevant personal information and documents may therefore be transferred or shared outside the UAE.

We take reasonable steps to ensure that information is handled appropriately and only used for the intended purpose.

6. Cookies and Website Information

Our website may use cookies and similar technologies to provide essential website functionality, understand how visitors use our website, improve performance and support certain marketing or analytics activities.

Cookies may collect information such as:

Browser type
Device type
IP address
Pages visited
Time spent on the website
Referral source

Where required, non-essential cookies such as analytics or marketing cookies will be used based on your cookie preferences or consent.

You can manage or disable non-essential cookies through the cookie settings available on our website or through your browser settings.

For more information about the cookies we use, please refer to our
Cookie Policy.

7. How Long We Keep Information

We keep personal information only for as long as reasonably necessary to:

Complete the requested service
Maintain required business and transaction records
Meet legal or regulatory obligations
Resolve enquiries, disputes or complaints
Protect our legitimate business interests

When information is no longer reasonably required, we may securely delete, anonymize or otherwise dispose of it.

8. Information Security

We take reasonable administrative, organizational and technical measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.

We encourage clients to send sensitive documents only through communication methods agreed with our team.

9. Your Privacy Rights

Subject to applicable UAE law and any relevant exceptions, you may have the right to:

Ask what personal information we hold about you
Request access to your personal information
Request correction of inaccurate information
Request deletion of information where applicable
Request restriction of certain processing
Object to certain uses of your information
Withdraw consent where processing is based on consent
Request transfer of eligible personal information
Ask how and why your information is being processed

To make a privacy-related request, please contact us using the details below.

We may need to verify your identity before processing certain requests.

10. Marketing Communications

If you provide consent to receive marketing or informational communications from us, you may withdraw that consent at any time.

You can contact us directly or use any unsubscribe option provided with the communication.

Service-related communications concerning an active enquiry or case are separate from marketing communications.

11. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

Global Nest Worldwide is not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

12. Children’s Privacy

Our website and services are intended to be arranged by adults, guardians or authorized representatives.

We do not intentionally collect personal information directly from children through the website unless it is necessary for a legitimate service requirement and is provided by an appropriate parent, guardian or authorized representative.

13. Changes to This Privacy Policy

We may update this Privacy Policy when our services, website practices or legal requirements change.

The latest version will be published on this page with the updated date shown at the top.

14. Contact Us

If you have questions about this Privacy Policy, how we handle personal information, or would like to make a privacy-related request, please contact:

Global Nest Worldwide

Email:
info@globalnestworldwide.com

Website:
globalnestworldwide.com

Location: Dubai, United Arab Emirates

We will make reasonable efforts to review and respond to privacy-related requests appropriately.